Help & Frequently Asked Questions
Everything you need to know about RUN SYNC PRO, Garmin Connect API, and training setup.
❓ Frequently Asked Questions
Quick answers to common questions about your account and marathon training data.
Q1. How does RUN SYNC PRO connect with my Garmin watch?
We connect directly via OAuth 2.0 with Garmin Connect API. Once linked, your workout data (Distance, Heart Rate, Paces, Cadence, Stride Length, GCT) syncs automatically after every session.
Q2. What if I don't have a Garmin watch linked yet?
You can still generate and view your 16-week marathon training calendar! Metrics on Biometrics, Running Form, and AI Coaching will display baseline values until you link your Garmin account.
Q3. Can I change my target finish goal time during training?
Yes! Go to your Training Log or Profile page and click "Customize Training Plan" to adjust your goal pace (in 5-minute increments) anytime.
✉️ Contact Support
Have a specific question or issue? Fill out the form below to send an email directly to contact@runsyncpro.com.